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SHIPPING

Australia Shipping

Standard Delivery

  • Covers metro areas only in Adelaide, Brisbane, Canberra, Melbourne, Sydney, Tasmania and Perth.

  • Our tables and side tables come with the table top and side table body as one piece and legs as a pair which get bolted onto the top. The items come in a heavy duty box that will be delivered at the entrance of the building's premise. The package will not be taken inside or up stairs.

  • Assembly is quick and easy usually with 6 - 8 bolts put together with an allen key, all hardware are provided. Due to the heavy nature of solid wood furniture two people will be required for handling.

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White Glove Delivery

  • From $200/piece, available for Adelaide, Brisbane, Canberra, Melbourne and Sydney metro areas only. Perth available on request.

  • The item will be delivered by a team of two to the required room, legs assembled and any packing material taken away.

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For non-metro areas and all other states please contact us for shipping costs, typically the additional amount is $50 - $100 per piece.

International Shipping

Currently we ship to the following countries:

  • Hong Kong

  • Malaysia

  • New Zealand

  • Singapore

  • UAE

  • UK

  • USA

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Please contact us for current delivery costs.

 

Our tables and side tables come with the table top and side table body as one piece and legs as a pair which get bolted onto the top. The items come in a heavy duty box that will be delivered at the entrance of the building's premise. The package will not be taken inside or up stairs. Assembly is quick and easy usually with 6 - 8 bolts put together with an allen key, all hardware are provided. Due to the heavy nature of solid wood furniture two people will be required for handling.

​

We provide international shipping through a range of carriers including DHL, FedEx and Local Post. International orders may be subject to customs and import duties upon arrival at the destination country, which are the responsibility of the recipient and can vary by country. Failure to pay these fees may result in the shipment being abandoned and forfeit any potential for a refund or replacement.

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​Any questions about shipping can be sent to us at info@maram.com.au.

 

  • What countries do you ship to?
    Currently we ship to Australia, Hong Kong, Malaysia, New Zealand, Singapore, UAE , UK and USA.
  • Do you provide tracking details?
    Yes, we email you your tracking details once your order is ready to ship.
  • Do you deliver to regional areas in Australia?
    Yes, we do ship to regional areas but there may be an extra shipping fee. Please contact us to get an accurate shipping cost.
  • What is your return policy?
    We follow Australian Consumer Law's Refund Policy, details can be found here.
  • What happens if the product gets damaged during transit?
    Our packaging has been built to withstand the journey from our workshop to you. In the rare chance your product has been damaged during shipping we will arrange to replace, repair or refund the product at our cost.
  • What if I change my mind after receiving the product?
    We typically do not offer refunds for a change of mind as most of our products are made to order. That being said we make our products for others to enjoy, if you are dissatisfied with the product please contact us immediately and we'll endeavour to resolve the issue.
  • What about duties and taxes for international orders?
    International orders may be subject to customs and import duties upon arrival at the destination country, which are the responsibility of the recipient and can vary by country. Failure to pay these fees may result in the shipment being abandoned and forfeit any potential for a refund or replacement.
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